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About Heritage
Heritage was founded in the United Kingdom with a clear and timeless purpose: to help people create more organised, functional, and welcoming homes. We believe that a well-organised space brings calm, improves daily routines, and enhances quality of life.
Intentional design
We create with intention. Our products solve real problems with clean design and honest materials.
Quality first
We obsess over the details and strive to deliver the best products at the best prices, every time.
Customer care
We're always on your side: keeping our loyal customers happy is our top priority and number one goal.
Frequently asked questions
Where do you ship from?
We work with international suppliers, and orders are shipped directly from our partners’ warehouses. This allows us to offer a wider range of products at competitive prices. All shipments include tracking so you can follow your order every step of the way.
How long does delivery take?
Order processing usually takes 1–3 business days.
Delivery to the UK typically takes 7–14 business days, depending on the product and destination. Estimated delivery times are shown at checkout.
Will I need to pay customs or import fees?
Most orders are delivered without any additional charges. However, in rare cases, customs authorities may apply fees or taxes according to UK regulations. Any such charges are the responsibility of the customer.
What is your return policy?
If you receive a damaged, defective or incorrect item, please contact us within 7 days of delivery. We’ll review your request and offer a replacement or refund when applicable. Full details are available on our Returns Policy page.